ActiveGroup - be anywhere, research everywhere

Privacy Statement
Updated 11/30/11

Information Collection

 In order to schedule and access some AGV services, we may require personal information including your name, e-mail address, mailing address and phone number. This information may be provided by you directly or another designated by you to schedule or complete a service. Information we obtain during this login process is treated differently than personal information we obtain via other means as noted below. As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your internet browser automatically transmits to this site some of this anonymous information, such as the URL of the web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using; the date and time you access the site and the pages that you access while at the site. This information is used to help improve the site, analyze trends and administer the site. This site may also collect anonymous information from your computer through cookies and internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether. When you receive newsletters or promotional e-mail from AGV, we may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to associate your activity while on our website with your IP address in order to improve our site and services.

If you choose to use our referral service to refer a page to a friend or colleague, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  ActiveGroup, Inc. stores this information for the sole purpose of sending this one-time email.  

Cookies and Tracking Technology

A cookie is a small data file that certain Web sites write to your hard drive when you visit them. Cookies cannot be used to run programs or deliver viruses to your computer. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies save you time, for example, if you personalize a web page, or navigate within a Site, a cookie recalls your specific information on subsequent visits. AGV's website also uses cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may accept or decline cookies. Most web browsers automatically accept cookies, however you can modify your browser setting to decline cookies. In addition to cookies, our site uses a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of web sites. AGV's also uses these technical methods to analyze the traffic patterns on our web site, such as the frequency with which our users visit various parts of our web site.  Our cookies are not tied to personally identifiable information.

Some of our business partners (tracking utility company) use cookies on our site.  We have no access to or control over these cookies.

How We Use Information Collected

AGV uses personally identifiable information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements, software updates, or other transactional emails.

AGV also collects and uses personal information provided to us during service scheduling or by other means including third party providers to deliver important information on our services and complete transactions you request. These uses may also include making our site or services easier to use by eliminating the need to repeatedly enter the same information; conducting research and analysis to improve our products, services and technologies; and displaying information that is customized to your preferences.

We also use your personal information to communicate directly with you. We may send important communications such as service and security announcements, product improvements and technical service issues. We may also occasionally send you product surveys where your response is optional.  

All personal information collected by AGV, information collected during login and otherwise, is stored in a secure manner (see Data Security below) at our U.S. headquarters in Norcross, GA. By using an AGV site or service, you acknowledge that your information may be stored outside of your country.

Communications From The Site

You can expect to receive event confirmation emails form AGV and other transactional emails related to your events.  We will also respond to you via email should you contact us.   In general, you can not unsubscribe from these types of service or transactional emails. We do not currently send out promotional emails or newsletters. 

Testimonials

We receive permission to post testimonials that display personally identifiable information prior to posting.

Information Sharing and Disclosure

AGV will not transfer your personal information to third parties except as described in this privacy policy. For example, we may transfer your personal information if required to do so by law or in the good faith belief that such action is necessary to: a. conform to the edicts of law or comply with legal process served on AGV or the site; b. protect and defend the rights or property of AGV, or c. act in urgent circumstances to protect the personal safety of AGV's employees, users of AGV's products or service, or members of the public. If you choose to provide us with your personal information, we may transfer that information within AGV or to AGV's third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. In addition, AGV may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; or we need to send the information to companies who work on behalf of AGV to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose).

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings or for research purposes. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Your Ability to Review and Delete Information

You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us at privacy@activegroup.net.  We will respond to your request for access within 30 days of receipt of the request.  In addition, Facility Partners may edit their profile on the Facility Extranet by establishing a log in and password with AGV.

Data Security

Your personal information is protected for your privacy and security. AGV safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, despite out best efforts, no security measures are perfect or impenetrable. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with an AGV logo, even though they are not operated or maintained by AGV. Although we choose our business partners carefully, AGV is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

AGV is committed to protecting the security of your personal information. Security technologies and procedures are employed to help protect your personal information from unauthorized access, use, or disclosure. Personal information is stored on computer servers with limited access, located in secured facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is provided to help protect your projects and personal information, it is your responsibility to keep your password confidential.

Changes to this Privacy Policy

AGV will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site. We suggest you periodically review this statement to be informed of how AGV is protecting your information.

Contact Information

 AGV welcomes your comments regarding this privacy statement. If you believe that AGV has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. ActiveGroup Ventures, Inc. 3720 DaVinci Ct., Suite 125 Norcross, GA 30092 privacy@activegroup.net